By a show of virtual hands, how many of you loved having meetings all day back when you were in the office?  Yeah, that's what I thought. Now that we're distant from one another, I feel like we're having more meetings than ever, and with more meetings comes less...

This past weekend, I went to see the highly anticipated Captain Marvel movie. Usually, I’ll wait until a movie comes to Redbox, but a Marvel movie seems to draw me to the theater. People typically show up to these movies for the action… which Captain Marvel had plenty of. But this particular movie also had a powerful message with two lessons I believe many of us could relate to. (Now before you stop reading, I promise you there are no spoiler alerts ahead!) 

When I talk to AV companies, one of the biggest challenges they still face is related to talent. Many of these AV companies tend to struggle in at least one of these three areas: They struggle to find talent; They can recruit talent but don’t have the resources to develop them ongoing; They have the resources to recruit and develop talent but are worried they’ll eventually lose the talent to the competition.

Abbott and Costello famously did a baseball comedy skit called “Who’s On First“. In case you’re unfamiliar, here’s the premise: Costello is asking Abbott about the names of the players on the baseball team, which leads to utter confusion through a series of questions and ridiculous answers. The skit reminds me of when companies are executing projects.

Something you will face every day at work or at home is a “problem”. One of the biggest skillsets to separate your top-tiered employees from others is the ability to solve problems in a mutually beneficial way to customers and the company.
As an 18-year old kid, when I first started in corporate event AV, I didn’t know much about the environment… and the types of situations I’d encounter. So early in my career, I asked many questions to learn through situational learning.

When managing projects, many AV companies view them as successful when project teams deliver a quality solution to a customer based around the project triangle: Cost/Budget: Project cost was at or below the budget. Scope: Project tasks or requirements are completed to the expectation of the customer. Time: Project completed within the timeframe required by the customer.